Softheads


Shipping & Returns


Shipping Information

SHIPPING TIME

You will receive your order within 3-5 Business days

Recibirás tu pedido a los 3-5 días laborales

SHIPPING COSTS

SPAIN.........................................from 5.5 €

EU..............................................from 19€

REST OF THE WORLD...........................59€

 

Easy Returns & Exchanges

We hope that your are happy with your purchase. If you need to return a defective item, please e-mail us. Items can only be returned to us if they were purchased from our website. 

The product must be returned in perfect condition and in the original packaging. Once we receive the package and check that everything is in order, we will proceed to refund the total amount to your bank account. The refund must occur within 15 days.

Please note, we cannot refund the postage and you will have to pay for the return postage. If you notice that your order is damaged, please do not accept the package and contact us straight away.

Return address
Softheads Studio
Carrer Lledó 11, 2B
08002 Barcelona
Spain

Please note
All products are hand made so may vary slightly in appearance.